Delivering Delight; The Art of Client Satisfaction

Here at StyleRow, we are obsessed with helping designers, brands and showrooms speed up the sourcing, approval and ordering process – but the reality is that clients are an important stakeholder that everyone relies on to move projects along smoothly and quickly.

That’s why we are spending the next several weeks bringing tools and content to you to help you continue to hone the art of client delight. 

We will show you how to better leverage storytelling as a sales tool, craft your self presentation to build client trust, and give you the keys to systems that will make you faster at delivering client delight.

10/8 StyleRow Conversations: Navigating the World of Bespoke Design Online

Join Ligne Group Principal & Founder, Meredith Xavier and StyleRow Founder, Erinn V. for a one-on-one Masterclass in delighting today’s client with products made just for them by leveraging digital tools from concept to completion. From garnering engagement on digital channels to securing that all-powerful “yes” from your client, design brands and designers alike will discover best practices for navigating bespoke design online.

10/12 Webinar: Re-defining Luxury with Design HPMKT & Southern Home

See our CEO and Founder, Erinn Valencich in a Southern Home hosted panel. In an ever-changing design world where trends come and go, what does it mean for something to be a luxury? Are there any specific characteristics that can truly make a design or product timelessly luxurious or can the definition of luxury be re-defined? Our curated panel will discuss different viewpoints of luxury and how it can vary based on economics, lifestyle, location, time and more.

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10/13 Webinar: Understanding the Millennial Designer and Their Digital-First Client with IM Centers

In the age of speed of information, digital readiness in business takes on a whole new meaning. But how did we get here? More importantly, where are we going now that the workplace and pace of work has changed? Join Erinn Valencich, founder of Erinn V Design Group, ERINN V. furniture and CEO of StyleRow, as she discusses how businesses can be more effective and profitable, especially for the millennial mindset. 

10/14 Webinar: Source, Stage, Share, & Sell Product in a Digital World

StyleRow has revolutionized how designers and brands connect digitally. Powerful client sharing, presentations, and one-click approvals make getting more product in front of client and into projects a breeze. Join us as CEO Erinn Valencich walks through how StyleRow is empowering designers and brands to dramatically impact their bottom line for the better.

10/15 StyleRow Conversations: The New Guard; What the Next Generation of Clients Want

Join us for a conversation on what today’s clients want and how smart designers and brands have adapted their businesses to meet those ever-changing needs. Dani Arps Jake Szymanski are inspiring new collaborative processes for the informed clients of today that match the new trends for tomorrow.

10/20 Webinar: How to Scale for Success with Universal Furniture

Building a repeatable process in your design firm allows you and your team to do more in less time. Today team transparency and effective client-sharing are keys to making sure your firm expands and becomes more profitable. Join Erinn Valencich, CEO of StyleRow, ERINN V. Design Group and furnishings brand ERINN V. for an engaging discussion on how savvy firms are working smarter, not harder for success in our rapidly changing world.

StyleRowPodcast Ep 7: Tina Ramchandani

With a signature style all her own, defined by the carefully curated artisan and handmade, bespoke products in her projects, Tina has been recognized by several prestigious outlets and organizations as the recipient of countless awards and accolades. Join us as we sit down with Tina to talk all things design and kick off the next season of The StyleRow Podcast.